Return & Exchange Policy

 

We can only accept returned product bought from the Mi-bambino London website. We can provide a refund or exchange, if the items are returned to us within 28 days of the date of purchase. The product needs to be unworn and in their original packaging.

 

Download  Mi-bambino London returns form. Fill out the form marking the items you wish to return, select a reason code and let us know if you would like a refund or exchange the product. Place the form inside your package with the product and attach the return address to the outside.

 

We recommend that you return your products through our DPD delivery service provider, please see the details below, You can also return your product using Royal Mail  Recorded delivery Service.

 

We do not accept responsibility for returned product lost in the post and we do not cover the cost of returning the product.

DPD Returns Service 

Step by Step Guide 

 

With DPD Returns, our customers can track their parcel all the way back to Mi-bambino London with DPD notifications providing reassurance throughout the journey. 

  • Click on the DPD returns link you will see Mi-bambino London brand for your reassurance 

  • Complete a short returns form with details of  your return item.

  • You will then be emailed a return label to print out to placed on the box.​

  • Once the label has been printed and applied to the parcel.

  • You can drop off the return item at one of over 2,500 DPD Pickup shops within the UK and Ireland 

  • DPD offer a  choice of returns payment options - payment upfront or a deduction from the amount to be credited, so that you have the complete confidence in DPD returns service.

  • You track your parcel all the way back to Mi-bambino London with DPD notifications providing reassurance throughout the journey.

  • This simple returns solution will give you total peace of mind. 

FREE UK DELIVERY'S

*Excluding  Scottish Highlands, certain British Islands* 

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